orders

How can I track my order?

After placing an order, you will receive a tracking number via email to monitor its status.

Can I change or cancel my order?

If your order has not shipped, we can modify or cancel it. Contact us via email at jaejewelrydesigns@gmail.com for assistance.

Are custom or special orders returnable?

No, due to their personalized nature, custom and special orders are non-returnable.